warranty

Reading Glass , Computer Glass , Frames & Sunglasses

• One year warranty on all Reading glasses , Computer glasses , Frames & Sun glasses is provided from the date of purchase with Specs-Assist warranty protection program. Any free warranty claim is eligible only if Specs-Assist program is purchased for the product.
• If there is no Specs-Assist coverage, customer shall pay 20% of the purchase amount of product for new replacement. This is applicable till 6 months from purchase. Beyond 6 months there is no warranty coverage, unless Specs-Assist coverage is purchased.
• Six Months manufacturer warranty is available on all frames & sunglasses for any manufacturing defects.
• Warranty does not cover color fading or peel off on products.
• In case of any warranty claim, the product shall be repaired wherever possible. If repair is not feasible, then replacement shall be suggested.
• In case of replacement of frame or sunglass, same model shall be replaced based on availability. On non-availability of the frame, an alternative frame that can fit the existing lenses shall be provided which is of the same value.
• Scratches on sunglasses are not covered under warranty.

Lenses

• One year Un-conditional warranty on Lenses is provided for manufacturing defects, like coating peel off or fading, from the date of purchase.
• Six month Manufacturer’s Warranty does not cover accidental damage, scratches, damage caused by negligence, tampering, normal wear and tear.
• In case of any coating peel off within 6 months, a re-coat will be made at no additional cost for lenses that are covered under warranty period only .
• For any adaptation/power issues on lenses should be reported by the customer within 15 days from the date of purchase.

Contact lens and accessories

There is no warranty on Contact lens and other accessories.

Please Read Eyeart Warranty Policy.